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How to share documents securely with a client (Document Arena)

SWC CRM TeamISO certification software specialistsUpdated July 4, 20263 min read

To share documents securely with a client, open their project’s Document Arena, upload any file, and the client downloads it from their portal and can upload files back. Every file is privately stored and served through short-lived signed links.

What is Document Arena?

Document Arena is a secure, two-way space where a consultant and a single client exchange files — any type, any size — with strict per-client isolation. Nothing is public; files are served only through short-lived signed download links.

How to share a document with a client

  1. Open the client’s project and select the Document Arena tab.
  2. Upload a file — there is no file-type restriction and no size cap.
  3. The client sees it in their portal and downloads it securely.
  4. The client can upload files back to you in the same space.
  5. Remove a file any time; access is always limited to that one client.

Document Arena vs email / WeTransfer

Email / WeTransferDocument Arena
DirectionOne-way, per messageTwo-way, persistent
Size limits25 MB / provider capsNone
IsolationManual, error-pronePer-client, enforced
AccessPublic / expiring linksPrivate + signed URLs

Frequently asked questions

Can one client see another client’s files?

No. Isolation is enforced per client. A consultant sees only their assigned clients, and one client can never access another client’s files.

Is there a file size limit?

No. Uploads go straight to secure private storage, so there is no file-type restriction and no size cap.

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